Remote Host Solutions, operated by Laura Rachele
Terms of service
Last updated: November 10, 2026
Who I am and what these terms cover
Remote Host Solutions is operated by me, Laura Rachele. These terms cover purchases of my Airbnb listing and management-system setup services and property assessments. By purchasing, you agree to these terms and my cancellation and refund policy.
Services
Complete Remote Hosting Setup costs $1,995 USD per listing, one-time. Property Audit & Action Plan costs $295 USD, one-time, and is an assessment only, with no implementation. What is included is what is listed on the Services & pricing page when you purchase. I personally deliver every setup and walkthrough.
Payment
Payment is due upfront in full through Stripe. All prices are in USD. Applicable taxes may be added at checkout.
Timing
Your listing can be live within 72 hours of your completed property questionnaire and account access. The clock does not start until I receive both. Time lost because information or access is missing, or because Airbnb is reviewing or verifying an account or listing, is outside the 72-hour window.
Your walkthrough
Your walkthrough is booked once setup is complete, at a time that works for you. You can invite anyone you choose, including an admin, assistant or co-host. I walk you through your finished setup personally.
Support
Complete Setup includes 14 days of direct text support with me after your walkthrough, for questions about your setup. Property Audit does not include this support. Ongoing management, day-to-day guest communication, cleaning, maintenance and unlimited support are not included.
Audit credit
Your full $295 USD audit fee is credited toward Complete Setup if you upgrade within 30 days of your audit purchase. The credit is not cash-refundable.
Cancellations and refunds
Request cancellation by text within 12 hours of purchase. You receive a full refund only if I have not started work. Once work starts, the purchase cannot be refunded, even within those 12 hours. If I cannot deliver for a reason on my side, I refund in full. Read the Cancellation and refund policy for details.
Your responsibilities
Please provide accurate information and provide and maintain the account access I need. You are responsible for following Airbnb’s rules and all local laws, permit requirements, taxes and HOA or building rules. Any third-party software subscriptions are yours to pay directly to the providers.
No guarantees
I use proven practices built around how Airbnb’s search works, but I cannot guarantee bookings, revenue, rankings, nightly rates or reviews. Airbnb controls its platform and can change its rules or algorithm at any time.
Third-party platforms and tools
Airbnb and any software used in your setup are operated by their own companies under their own terms. I am not responsible for their outages, policy changes or account actions.
Account access and security
I use account access only to deliver your service. Change your passwords after the setup period. I never ask to be added as a co-host. Do not put passwords into the property questionnaire; I arrange secure access separately.
Limitation of liability
To the extent permitted by law, my liability for the service in question is limited to the amount you paid for that service. Nothing in these terms takes away rights that applicable law does not allow to be limited.
Changes to these terms
I may update these terms as my services change. I will update the date above. The terms in place when you purchase apply to that purchase.
Contact
Text +1 (305) 518-9775 or message me on WhatsApp with any questions.