Remote Host Solutions, operated by Laura Rachele
Privacy policy
Last updated: November 10, 2026
What I collect
I collect your name, email, phone number, property details and photos from the property questionnaire, your Airbnb listing URL and, when needed for setup, your account login email. I also keep messages you send me. The site may collect basic anonymous analytics about visits and page use.
Payments
Stripe processes your payment information. I never see or store full card numbers. I receive payment status and the billing information needed for invoices and records.
How I use your information
I use your information to deliver your service, communicate with you, prepare invoices and keep required records. Anonymous site analytics help me improve the site.
Who information is shared with
I share information only with service providers needed to run the service, including Stripe for payments and my website, database and storage host. They receive only information needed for their role. I do not sell your information.
Account access
I use account access details only for your setup and do not keep them longer than needed. Do not enter passwords into the property questionnaire. I arrange secure access separately, and you should change your passwords after the setup period.
How long information is kept
I keep your information while it is needed to deliver the service and meet tax and recordkeeping requirements. When it is no longer needed, I delete it.
Your rights
You can ask to see, correct or delete your information by texting me. I may need to verify who you are before responding. Some records must be retained to meet legal requirements.
Security
I use access controls and secure services to protect your information. No online service can guarantee complete security. Please do not send passwords through the questionnaire or ordinary messages.
Children
My services are not intended for anyone under 18, and I do not knowingly collect information from children.
Changes to this policy
I may update this policy when the service or the way information is handled changes. I will update the date at the top of this page.
Contact
Text +1 (305) 518-9775 or message me on WhatsApp with any questions.